FAQ

FAQ - General
Do you need any special hardware or software?
No. It is a web based platform independent application. All you need is a computer with an internet connection and a browser installed and you can access your account anywhere in the world.
What kind of languages can I send SMS in?
Our application supports sending messages in English, Malay and Chinese.
How many characters can the SMS message support?
1 Normal Text SMS (e.g. English) is 160 alphanumeric characters. 1 Unicode Text SMS (Chinese) is 70 characters.
How do I sign up / buy credits?
To sign up / buy credits, contact us at teleworking@ehomemakers.net
How soon will the activation of the system be?
Once proof of payment has been provided, account creation and activation will be effected within 48 hours. A notification will be sent to Buyer’s email as confirmation that account has been created and access has been activated.
How easy is the top-up for more SMS credits?
All you need to do is send us an email to support@ehomemakers.net to request for Top-up and initiate payment for the credits required. Once proof of payment has been provided, notification will be sent to Buyer’s email on the Top-Up action to your account.

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